Site-ul alexandracaspruf.com, denumit in continuare „Vanzator”, este detinut si administrat de societatea Caspruf Jewelry SRL, avand urmatoarele date de identificare: Cod Unic de Inregistrare 46835654, inregistrata la Registrul Comertului cu nr. J40/18196/14.09.2022, cu sediul in strada Gladitei, nr. 42, bl. T7, ap. 1303, Bucuresti, Romania. Tel.: 0723.518.116. E-mail: [email protected]

Browsing the alexandracaspruf.com website followed by an Order is equivalent to reading, understanding, and expressly accepting the terms below by any Client. 

alexandracaspruf.com reserves the right to change and update the content of this site as well as the terms and conditions of use at any time without any prior notice.

In case of a divergence or misunderstanding between alexandracaspruf.com and the Client, the terms and conditions valid at the time of the Order will apply.

Intellectual property rights 

The content of the alexandracaspruf.com site: images, texts, web graphic elements, scripts, software, is the property of Caspruf Jewelry SRL and is protected by the Law on Copyright and Related Rights and the laws on intellectual property. Use of any of the elements mentioned above without the consent of Caspruf Jewelry SRL is punishable under the current legislation. 

Limitation of liability

Caspruf Jewelry SRL does not guarantee that the site, the servers on which it is hosted, or the emails sent from alexandracaspruf.com are free from viruses or other potentially harmful computer components, that it does not contain errors, omissions, defects, delays or interruptions in operation or transmission, line drops, or any other similar factors. The User uses the site at their own risk, and alexandracaspruf.com is free of any liability for any direct or indirect damages caused by the use or access/visitation of the site or as a result of using the information from the site. Caspruf Jewelry SRL is not responsible for errors or omissions that may occur in the drafting or presentation of materials on the site.

The information included on alexandracaspruf.com is informative and is provided in good faith, from sources that the Seller considers reliable. If any of the published articles or any other information falls under the scope of the Law on Copyright and Related Rights, the User is kindly requested to bring this to the Seller's attention at [email protected] so that the necessary legal measures can be taken.

The images of the products sold by alexandracaspruf.com are for informational purposes only. Please note that there may be differences between a piece of jewelry and its photograph displayed on the site, due to the lighting used in photography as well as the User's monitor. 

The opinions expressed within the materials published in the blog section are entirely assumed by the authors of the respective materials and do not imply the joint responsibility of alexandracaspruf.com.

Users can obtain more information by contacting our team at [email protected].

Limiting access to the site

Users of the alexandracaspruf.com website can make comments and any other communications, send suggestions, questions or information, as long as the language used is civilized and the content of the communications is not illegal, obscene, threatening, defamatory, does not disturb the privacy of other people in any way, does not violate intellectual property rights, does not contain viruses, does not serve promotion campaigns that are unrelated to alexandracaspruf.com, and are not mass emails or any other form of spam. Persons who use a false email address or transmit electronic messages or any other communication on behalf of another natural or legal person or on behalf of any other entity will be reported to the appropriate authorities. alexandracaspruf.com does not assume responsibility and cannot be held liable for any damages caused by such communications.

Price

The prices of the products are displayed in Romanian Lei. The final price paid by the customer is formed by the price of the product plus the delivery costs. The delivery costs are detailed on the website before the customer places the order. 

Payments

Payment can be made with debit/credit cards.

Warranty

All Alexandra Caspruf products come with a 30-day warranty from the date of purchase. For any defects discovered during this period, we invite you to contact us at [email protected] and return the product as soon as possible so that it can be evaluated by our team. The warranty will be provided within 15 days from the date of notification by repairing, replacing, or returning the value of the product.

Reparatiile produselor aflate in afara perioadei de garantie se pot realiza contra cost. Costul reparatiei se stabileste in functie de fiecare situatie in parte. 

Caspruf Jewelry SRL, headquartered in Bucharest, Gladitei Street, no. 42, block T7, apt. 1303, registered with the Trade Register under no. J40/18196/14.09.2022, tax identification number (CUI) 46835654, is authorized by ANPC (National Authority for Consumer Protection) to carry out operations with precious metals and precious stones by authorization no. 0012342 dated 7.11.2022. 

All our pieces are handcrafted in our workshop in Bucharest, using carefully selected elements and great attention to detail. As each pearl and natural stone is unique, you may notice small imperfections and variations in color and size from one piece of jewelry to another. This is considered a factor of uniqueness rather than a defect. 

The following situations are not covered by the warranty:

- damage caused by accidents, sports activities, professional or domestic use;

- exposure of the product to sudden temperature or humidity changes;

- exposure of the product to destructive environments such as: dust, smoke, steam, solvents, adhesives, acids, salts, cosmetic products;

- exposure of the product to chlorine or substances containing chlorine, including tap water or pool water; 

- signs of wear and tear;

- failure to follow the instructions for storing the jewelry, which are detailed below.

Recommendations for keeping jewelry in good condition.

Jewelry should be stored separately, in special containers.

Bijuteriile si elementele din argint oxideaza in contact cu aerul si umiditatea. Pastrati-le in cutii sau saculeti inchisi. Curatati-le ocazional cu o carpa moale si solutii speciale pentru a inlatura oxidarea.

Jewelry and silver elements can oxidize when exposed to air and humidity. Keep them in closed boxes or pouches. Clean them occasionally with a soft cloth and special solutions to remove oxidation.

Natural stones, corals, and shells should be protected from impacts and scratches, strong light, and heat.  

Handle the delicate fastening systems of necklaces, bracelets, and earrings with care. 

Do not expose your jewelry to water and chemicals such as perfume, sprays, detergents, and chlorine.

Do not wear your jewelry while sleeping or engaging in sports activities. Excessive sweating can alter the jewelry.